At Fatah Kin Guest House, we are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.fatahkinguesthouse.com or make a booking with us. By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Booking Details: Dates of stay, room preferences, and special requests.
- Payment Information: Credit card details or other payment information when you make a booking.
- Technical Information: IP address, browser type, operating system, and browsing history on our website.
2. How We Use Your Information
We use the information we collect to:
- Process bookings and manage your stay at Fatah Kin Guest House.
- Communicate with you regarding your reservations, including sending booking confirmations and updates.
- Improve our website and services by analyzing visitor behavior and preferences.
- Provide personalized services and recommendations during your stay.
- Process payments securely.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us with payment processing, website hosting, or other essential services. These providers are obligated to protect your information.
- Legal Compliance: If required by law or legal processes, we may disclose your information to authorities.
4. Data Security
We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, please note that no method of data transmission or storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device that help us understand your preferences. You can manage or disable cookies through your browser settings, but doing so may affect your browsing experience on our site.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request correction or deletion of inaccurate or outdated information.
- Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fatah Kin Guest House
Address: [Insert Address]
Phone: 0341-5279120 / 0355-4258282
Email: [Insert Email Address]